This support covers BASIC onsite technical support at the customer location. The technician can perform basic support to end-user, devices, applications, installations of hardware/software, and performing other basic IT troubleshooting tasks.
Provides support to any type of end-user devices.
- Internet routers
- Desktop applications
- Cloud applications
- Mobile apps
Support for business conferencing solution such as Cisco Webex, Microsoft Teams, Zoom, and Google Meet.
Support for any server hardware such as:
- HP etc.
The list of MFD devices we can support.
- Network cabling
- Ethernet wiring
- Network ports patching
- Voice and data cabling
- Fibre optic cabling
- Revel Systems
- EPOS Now
- VOIP system
- Telecom system
- Users support and IT issues troubleshooting
- IT maintenance and updates
- Decommissioning, removal and disposal
- Delivery of Hardware to customer location
- Site survey.